Quality Policy

• SERVICE STANDARDS

  We shall deliver services that meet or exceed the requirements set up our customers and the relevant regulatory authorities. We shall comply with all the established procedures, quality standards and regulations.

• COMMITMENT TO QUALITY

  We are accountable for the quality of our work and will perform to the best of our capabilities at all times. We endorse human factor principles and incorporate them into a quality approach. Elite Engineering Pte Ltd has at all times encouraged full participation of employees, suppliers and customers with our motto: “Customer Service is our Specialty.”

• COMMUNICATION

  We communicate our quality policy with our customers, employees, vendors and partners and solicit their inputs to enable us to meet their expectations. We actively promote this policy across all levels of our employees and encourage them to embrace Quality as their personal commitment. We encourage sharing of information on quality.

• CONTINUAL IMPROVEMENT

  We shall consistently strive to improve our quality through learning, sharing, benchmarking, innovation and participation in continual improvement programme. Our seal of quality shall provide a framework for driving a quality programme to inculcate a quality culture of excellence, innovation and continual improvement.

  We shall establish and maintain appropriate controls and conduct periodic reviews of our attainment of set goals.